Shipping & Delivery

How long does shipping take?

Standard shipping typically arrives within 5–7 business days after your order has been processed. Expedited options may be available at checkout for faster delivery.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its progress right to your doorstep.

Do you ship internationally?

Currently we ship to U.S. addresses only (or list countries if applicable). International shipping options may be added in the future.

Returns

What is your return policy?

We accept returns of unworn, unwashed items with tags intact within 30 days of delivery for a full refund or exchange.

How do I return an item?

Visit our Returns Portal, enter your order number and email, and follow the prompts to generate a pre-paid return label.

Can I exchange an item for a different size?

Yes! Use the return process to send back your original item and place a new order for the size you need.

Care

How should I wash my apparel?

We recommend machine washing inside-out on a gentle cycle with cold water, and tumble drying low or air drying to preserve graphics and fabric integrity.

Will the print fade after washing?

With proper care (cold wash, low dry), the print should stay vibrant. Avoid high heat and harsh detergents to prevent fading.

Can I iron my shirt?

Yes, but avoid direct heat on printed areas. Iron inside-out or use a cloth barrier over graphics.

Accounts, Passwords & Security

Do I need an account to shop?

You can check out as a guest, but creating an account lets you track orders, save addresses, and speed up future checkouts.

How do I reset my password?

Click “Forgot Password” on the login page and enter your email. You’ll receive a link to reset your password securely.

Is my personal information safe?

Yes – we use industry-standard encryption and secure payment processing to protect your privacy and data.

Custom Jersey Shipping

How long does it take to receive a custom jersey?

Custom jerseys require a 2‑week production turnaround before they ship. Each jersey is made to order, so this processing time is separate from shipping time.

When will my order ship?

Your custom jersey will ship after the 2‑week production window is complete. Once it’s ready, it will be packed and shipped using the shipping method you selected at checkout.

Will I receive tracking information?

Yes! As soon as your custom jersey ships, you’ll receive an email with tracking details so you can follow your package all the way to your door.